Privacy Policy
Last updated: February 2026
1. Introduction
KAL Digital ("we", "us", or "our") is a digital marketing agency based in the Greater Toronto Area. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, business name, and website URL provided through our contact forms, lead generator, and consultation booking system.
- Business Information: Annual revenue, marketing budget, current marketing strategies, and business goals shared during consultations or through our lead generation forms.
- Technical Data: IP address, browser type, device information, and usage data collected through Google Analytics and cookies.
- Communication Records: Records of your correspondence with us via email, phone, SMS, or our booking system.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and deliver our digital marketing services, including SEO, web design, ad management, and CRM solutions.
- To respond to your inquiries, provide customer support, and schedule consultations.
- To send you personalized marketing plans, proposals, and service recommendations.
- To analyze website usage and improve our website, services, and user experience.
- To comply with legal obligations and protect our legal rights.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (such as Google Analytics) to track activity on our website and store certain information. Cookies are small data files that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
5. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you (e.g., CRM platforms, payment processors like Stripe, and analytics providers like Google).
- Legal Compliance: We may disclose information when required by law or in response to valid requests by public authorities.
- Business Transfer: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server infrastructure, and restricted access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Data Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: The right to request a copy of the personal information we hold about you.
- Rectification: The right to request correction of inaccurate or incomplete information.
- Erasure: The right to request deletion of your personal information ("right to be forgotten").
- Restriction: The right to request that we restrict the processing of your personal information.
- Portability: The right to receive a copy of your personal information in a structured, machine-readable format.
- Objection: The right to object to the processing of your personal information.
To exercise any of these rights, please contact us at support@kaldigital.ca.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can remove it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page and update the "Last updated" date at the top. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: